TY  - THES
DP  - http://www.theses.fr/2019LYSE3068
TI  - The multilevel impact of the emotional labor of employees on customer satisfaction : the role of Social Support, Emotional Exhaustion and Job Satisfaction in service settings.
AU  - Talpur, Qurat ul ain
A3  - Goudarzi, Kiane
PY  - 2019
N1  - Thèse de doctorat Sciences de gestion Lyon 2019
N1  - 2019LYSE3068
UR  - http://www.theses.fr/2019LYSE3068/document
ER  -