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Processus d'implémentation d'un progiciel de gestion de la relation client et management du changement
FR |
EN
| Auteur / Autrice : | Adel Beldi |
| Direction : | Colette Voisin |
| Type : | Thèse de doctorat |
| Discipline(s) : | Science de gestion |
| Date : | Soutenance en 2004 |
| Etablissement(s) : | Paris 11 |
Mots clés
FR